From village schools to multi-site federations we have services adjusted to your needs, meaning you can be teaching our next generation secure in the knowledge we have it covered!
Your work is more important than worrying about IT issues, we have a fully adaptable range of services to make sure your focus remains on the task at hand!
Is Your IT Holding You Back? A CEO’s Guide to Scalable IT Infrastructure
JSL Services
Technology should be the engine that powers growth — not the handbrake that slows IT down. Yet for many small and medium-sized enterprises (SMEs) in the UK, scalable IT infrastructure is quietly holding the business back.
By investing in scalable IT infrastructure, businesses can ensure that their technology grows alongside their requirements, providing a strong foundation for future development.
Outdated servers, unreliable networks, and stretched internal teams may not seem urgent day to day, but over time, they create barriers to efficiency, scalability, and profitability.
Identifying the gaps in your current scalable IT infrastructure is crucial for long-term success.
A well-designed scalable IT infrastructure allows for seamless growth and adaptation.
This guide is written for business leaders who want to ask the right questions about their IT, spot where it may be limiting growth, and explore practical steps to build a scalable IT infrastructure that scales with the organisation.
Investing in a scalable IT infrastructure can mitigate many of these costs in the long run.
Why You Need a Scalable IT Infrastructure
Improving your scalable IT infrastructure can drastically minimize downtime and enhance productivity.
Prioritising investments in a scalable IT infrastructure is key to reducing long-term maintenance spend.
The Silent Costs of Outdated IT
Many CEOs view IT purely as a cost centre. But ageing systems and inefficient processes often hide costs that quietly eat into margins. Network design is often an overlooked factor in scalability — see these best practices from TierPoint.
This highlights the necessity of a scalable IT infrastructure that supports rapid integration of new solutions.
1. Downtime and Lost Productivity
Even an hour of system downtime can cause lost sales, missed deadlines, and frustrated staff. For SMEs, the ripple effects can be significant.
2. Rising Maintenance Spend
Old infrastructure often needs more frequent fixes, patches, and workarounds — draining budgets that could otherwise be invested in growth.
3. Missed Opportunities
Slow systems or lack of integration limit agility. If your competitors can onboard customers faster or launch digital services more smoothly, they gain the competitive edge.
Key question for CEOs: “Is our IT an enabler — or is it quietly costing us opportunities?”
What “Scalable IT” Really Means
Scalability isn’t just about having bigger servers or more licences. It’s about designing IT to grow with your business needs — without disruption or unnecessary expense.
A scalable IT environment should:
Adapt to demand — Handle busy periods without bottlenecks.
Support innovation — Enable adoption of new tools, apps, or customer services.
Stay cost-effective — Scale up or down without paying for unused capacity.
Protect resilience — Keep systems secure and minimise downtime as complexity grows.
Signs Your IT May Be Holding You Back
If any of these sound familiar, it may be time to reassess:
Frequent downtime disrupting staff and customers.
Slow adoption of new software or systems.
Unpredictable costs for maintenance and upgrades.
Dependence on one or two staff members to “hold it all together.”
Security concerns that grow as your team and data expand.
Each of these is more than an inconvenience — they’re red flags that IT could be a barrier to growth.
Building a Scalable IT Strategy: Steps for CEOs
To ensure growth, your scalable IT infrastructure must evolve with your team's needs.
Step 1: Audit Where You Are
Building a robust, scalable IT infrastructure is essential for long-term organizational success.
Understand what you have today:
The first step is to evaluate your current scalable IT infrastructure and its limitations.
What systems are critical to operations?
Where are the bottlenecks?
Which costs are fixed vs. variable?
Step 2: Align IT with Business Goals
Scalable IT isn’t just about technology; it’s about outcomes. Ask:
Will our current IT support our 3-year growth plan?
Can it expand easily if we open new sites or hire more staff?
Is security strong enough to protect customer trust?
Step 3: Explore Flexible Infrastructure
Aligning your business goals with a scalable IT infrastructure is essential for achieving success.
Cloud and hybrid solutions allow SMEs to scale resources up or down without heavy upfront investment. They also provide built-in redundancy and resilience.
Scalability without security is a false economy. As your digital footprint expands, so do the risks. Cybersecurity needs to be woven into every stage of IT planning.
Step 5: Decide What to Outsource
Many SMEs find value in outsourcing certain IT services. This allows internal teams to focus on strategy and innovation rather than firefighting issues.
Consider how cloud solutions can enhance your scalable IT infrastructure's flexibility.
Case in Point: When IT Became the Growth Enabler
A mid-sized UK services firm struggled with slow systems and frequent outages. After moving to a scalable, cloud-based infrastructure, they:
Reduced downtime by 70%
Gained predictable monthly IT costs
Expanded into two new regions within a year
The lesson? Scalable IT isn’t just about technology — it’s about unlocking growth.
The CEO’s Checklist for Scalable IT
The transition to a more efficient scalable IT infrastructure led to significant operational improvements.
Before your next board meeting, ask yourself:
Is IT aligned with our growth plan?
Do we know our true cost of downtime?
Can our systems flex as we expand?
Are we confident in our data security?
Is IT a strategic partner — or just a cost?
For many SMEs, IT sits quietly in the background until something breaks. But in 2025 and beyond, IT will increasingly define which businesses thrive and which fall behind.
By shifting perspective — seeing IT not as a cost but as a growth enabler — CEOs can unlock new opportunities, improve efficiency, and protect customer trust.
Scalable IT isn’t about spending more; it’s about spending smarter, aligning technology with strategy, and building resilience for the future.
Implementing a scalable IT infrastructure empowers your organization to adapt and thrive.
Next step: Start by asking: Is our IT helping us grow — or holding us back?
If you’re rethinking your IT strategy, now is the time to take action. Speak with a trusted IT partner about aligning technology with your growth plans.
Get in touch with our team at JSL Group UK to explore practical, tailored solutions — and ensure your IT is built to grow with you.
Ultimately, a sustainable, scalable IT infrastructure ensures your technology investments drive growth.
About JSL Group
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
Are You Ready for the Big Analogue Switch-Off?
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN lines, traditional landlines, and older 2G/3G mobile networks — will be permanently retired.
For organisations large and small, this isn’t just a technical upgrade — it’s a major shift in how you communicate. It affects phone lines, alarms, payment terminals, intercoms, and more. Planning ahead now means avoiding disruption later.
What Exactly Is Changing?
The Public Switched Telephone Network (PSTN) and ISDN, which have powered UK voice and legacy services for decades, are being retired.
All telecom providers are moving toward digital voice services — often called Digital Voice, VoIP, or All-IP phones.
Devices that depend on analogue lines — fax machines, old alarm systems, payment terminals, intercoms, telecare/telehealth devices — may cease to function unless updated, adapted, or replaced.
The Timeline & Who Is Affected
The telecom industry has set January 2027 as the deadline for full migration of PSTN services.
Many users, both residential and business, will be contacted by their provider ahead of migration, with guidance for what they need to do.
Some areas and users—especially those with telecare devices, older or vulnerable users, or those without broadband—will need special attention, transitional support, or interim solutions.
According to official UK government guidance, organisations (including local authorities) must audit all PSTN-dependent devices
How This Affects Businesses: Risks and Opportunities
Risks of Not Preparing:
Your phones or alarm systems may stop working unexpectedly
Payment terminals or other business-critical systems tied to analogue lines may fail
Emergency services access during power cuts or when internet fails may be compromised without backup solutions
Unexpected costs from last-minute changes, replacement hardware, or emergency work
Gain added features: better call quality, flexibility for remote/hybrid work, call routing, etc.
Improved resilience and more predictable costs
What You Need to Do to Prepare
Audit your current systems List every device or service that depends on analogue lines — phones, alarms, payment systems, intercoms, telecare, etc.
Talk to your communications provider Find out when your local area will be migrated, what options they provide, and what you need to do.
Evaluate alternatives Look at VoIP/Digital Voice, adaptors for devices, battery backup solutions for phone devices/routers. If broadband isn’t present, check what interim services might be available.
Ensure continuity for vulnerable setups If you rely on telecare devices, personal alarms, or other critical services, make sure their compatibility is checked and backup plans are in place. Providers are required to support vulnerable customers.
Plan for training and technical migration
Ensure staff know how to use new systems, test them, and prepare for any edge cases.
You may want to follow BT’s business guide for switching from ISDN/PSTN to avoid service disruption.
Why Digital Voice / VoIP Makes Sense
Improved reliability & quality: Digital voice tends to offer clearer calls and more stability.
Future-proofing: As legacy analogue lines are phased out, newer technologies are built for extension, security, and integration.
Flexibility: Supports remote or hybrid working, multiple devices, call routing, voicemail-to-email, etc.
More efficient maintenance, often with lower costs
JSL’s Role in the Transition
We understand that for many SMEs, schools, and organisations, change like this feels daunting. JSL can help you through every step:
Audit your current setup for analogue dependencies
Plan migration to VoIP or other digital voice systems tailored to your organisation
Provide the hardware and adaptors needed
Assist with installation, testing, and staff training
Offer ongoing support and monitoring so nothing is left to chance
Conclusion
If your organisation has not yet started preparing for the analogue switch-off, now is the time. Waiting risks disruption, unexpected costs, and potential breakdowns in communication.
By acting early — auditing, planning, training, and working with an experienced partner — you can ensure a smooth transition, stay connected, and unlock the benefits of modern communications.
Is your business ready for the change? Contact JSL today to begin your digital voice migration plan.
Transform the way you communicate. Introducing our state-of-the-art VoIP services, the future of communication is here! We handle everything from consultation, installation, provisioning, hardware, training and support offering a complete end to end solution all at a low monthly cost.
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
A single breach can be devastating. Lost revenue, reputational damage, and even regulatory fines under GDPR are just some of the consequences. In fact, government figures show that nearly one in three UK businesses experienced a cyber attack in the past year, with SMEs particularly vulnerable.
You can augment your risk awareness by reviewing the NCSC guidance for SME organisations.
But the good news is this: with awareness and practical measures, you can significantly reduce the risks. At JSL Group UK, we make IT simple, and in this article we highlight the five biggest cybersecurity threats SMEs face in 2025 — and the straightforward steps you can take to protect your business.
1. Ransomware Attacks
Ransomware is malicious software that encrypts your data and demands payment for its release. These attacks have exploded in recent years, with SMEs increasingly targeted due to perceived weaker defences.
Why SMEs are at risk:
Limited backup and recovery strategies.
Outdated or unpatched systems.
Lack of dedicated security teams.
How to prevent it:
Keep systems and software updated regularly.
Implement a reliable, off-site backup solution.
Run regular staff awareness training to spot suspicious links or attachments.
Real-world example: A UK SME recently lost access to customer data for over a week due to a ransomware incident, resulting in thousands in downtime costs. With better backup protocols, they could have restored operations within hours.
Phishing emails remain the most common attack vector. These fraudulent messages trick staff into clicking malicious links, sharing sensitive data, or even transferring funds.
Why SMEs are at risk:
Staff often juggle multiple roles and may miss red flags.
Attacks are increasingly sophisticated, mimicking trusted brands or suppliers.
How to prevent it:
Provide ongoing staff training on recognising phishing attempts.
Use advanced email filtering tools.
Encourage a “trust but verify” culture — if something feels off, double-check before acting.
Pro tip: A quick phone call to a supplier can prevent a costly mistake.
3. Insider Threats
Not all risks come from outside. Insider threats — whether accidental or deliberate — account for a significant number of breaches. This could be a staff member clicking on a harmful link, using weak passwords, or, in rare cases, acting maliciously.
Why SMEs are at risk:
Lack of role-based access controls.
Reliance on a small team with broad system access.
How to prevent it:
Limit access to sensitive data to only those who need it.
Monitor user activity with appropriate tools.
Foster a security-first culture through regular communication and support.
4. Weak Passwords & Poor Authentication
Despite years of warnings, weak or reused passwords remain one of the easiest ways for cybercriminals to gain access. A compromised account can give attackers a direct gateway to your systems.
Why SMEs are at risk:
Staff using simple, memorable passwords across multiple accounts.
Consider password management tools to reduce friction for staff.
Did you know? According to research, over 80% of breaches involve weak or stolen passwords.
5. Unsecured Wi-Fi & Remote Work Risks
With hybrid and remote working now the norm, unsecured networks and devices are major weak points. A poorly configured Wi-Fi router can act as a doorway for attackers.
Why SMEs are at risk:
Staff working from coffee shops or home networks without proper security.
Businesses failing to separate guest Wi-Fi from critical systems.
How to prevent it:
Use VPNs (Virtual Private Networks) for remote access.
Set up a guest Wi-Fi network to keep visitors off your business systems.
Regularly review network security settings.
Conclusion
Cybersecurity may seem daunting, but it doesn’t have to be complicated. By focusing on these five key risks — ransomware, phishing, insider threats, weak passwords, and unsecured networks — SMEs can dramatically reduce their exposure to attacks.
At JSL Group UK, we’ve been helping businesses for over 20+ years to protect their data, minimise downtime, and create IT systems that support growth rather than hold it back.
Don’t wait until it’s too late. Start strengthening your defences today. Get in touch with our team to see how we can help make IT simple, secure, and scalable for your business.
7 Signs You’re Being Phished: How to Spot and Stop Email Scams
JSL Services
Introduction
Phishing remains one of the most common and costly cyber threats facing UK businesses today. Whether you’re a growing SME or an established enterprise, a single click on a malicious link can expose sensitive data, compromise customer trust, and even halt operations.
While phishing emails are becoming more sophisticated, the good news is that many still carry warning signs. By knowing what to look for, you can train your staff, protect your data, and build a stronger line of defence.
Here are seven key signs you might be the target of a phishing attempt — and what you can do about it.
The Email Is Poorly Written
Phishing emails often contain spelling mistakes, unusual grammar, or awkward phrasing. While this can look unprofessional, it’s not always accidental. Some scammers deliberately include errors to filter out less observant recipients — increasing their chances of tricking someone who isn’t paying attention.
Tip: Encourage your team to pause if something feels “off” about the wording. A second pair of eyes can make all the difference.
It Contains Unsolicited Attachments
Legitimate businesses rarely send unexpected attachments. Files from unknown senders can contain malware designed to steal credentials or infect systems.
Tip: If in doubt, never open the attachment. Instead, contact the company directly using a verified phone number or website.
There’s Urgency Involved
“Your account will be closed in 24 hours unless you act now.” Sound familiar? Scammers often use urgency and fear to pressure people into making mistakes.
Tip: Slow down. If an email is forcing a quick decision, that’s your cue to double-check its legitimacy.
It Sounds Too Good to Be True
Unmissable prizes, tax refunds, or exclusive offers are classic phishing tactics. They’re designed to tempt you into clicking before you think.
Tip: If it sounds too good to be true, it almost always is. Verify offers independently before engaging.
It Doesn’t Address You by Name
Phishing emails are often mass-sent, with little or no personalisation. A vague “Dear Customer” is a common warning sign.
Tip: Genuine organisations you already work with will normally use your name and account details. Be wary of generic greetings.
The Email Address Looks Altered
Scammers frequently spoof email addresses to appear legitimate. For example, john@paypalsecure123.com may look close to PayPal but isn’t the real domain.
Tip: Hover over the sender’s email or any links before clicking. Check for subtle misspellings or odd domains.
How to Protect Your Business Against Phishing
Spotting phishing is just the first step. To truly safeguard your organisation, you need:
Regular staff training on recognising phishing attempts
Email filtering tools to block malicious content
Multi-factor authentication (MFA) to protect accounts even if passwords are compromised
Incident response planning to minimise damage if an attack succeeds
At JSL, we help SMEs strengthen their cyber resilience with proactive security, monitoring, and staff awareness training.
Conclusion
Phishing may be one of the oldest tricks in the cybercriminal’s playbook, but it remains effective because businesses and staff are often unprepared. By staying alert to these seven red flags and putting proactive measures in place, you can keep your business — and your customers’ trust — safe.
Ready to protect your business against phishing and other cyber threats? Contact JSL today to make IT simple and secure.
Download the 7 Signs You’re Being Phished Infographic here:
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
JSL Policy Archive: Building Trust Through IT Governance and Compliance
JSL Services
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data protection to acceptable use of IT systems, policies guide staff behaviour, reduce risk, and keep businesses aligned with legal obligations.
At JSL, we believe in making IT simple — and that includes helping SMEs navigate the often-complex world of IT governance. Our Policy Archive serves as a reference point for the key policies that underpin how we work and how we protect our clients.
Why IT Policies Matter for SMEs
For many smaller businesses, policies may feel unnecessary — until a cyber incident, compliance audit, or HR issue arises. Having clear IT policies in place helps SMEs:
Stay compliant with regulations such as GDPR and ISO standards
Set expectations for staff around IT use and security
Reduce the risk of data breaches and insider threats
Demonstrate accountability to customers and partners
Types of Policies in the JSL Archive
Our Policy Archive covers a range of areas, including:
Data Protection and GDPR Policies – Ensuring compliance with UK data regulations and protecting customer information.
Acceptable Use Policies (AUPs) – Defining how staff should use company systems and devices responsibly.
Cyber Security Policies – Outlining how threats are identified, prevented, and managed.
Business Continuity and Disaster Recovery Plans – Ensuring resilience in the event of disruption.
Health & Safety IT Policies – Safeguarding staff who rely on IT systems for their work.
These documents not only guide our own operations but also provide a benchmark for the clients we support.
When preserving archived policies or documents, consider the data protection tips recommended by UK archival professionals.
How Policies Support Compliance and Growth
Policies are often seen as restrictive, but in reality, they enable growth. With the right frameworks in place, SMEs can:
Build customer trust by showing data is handled responsibly
Prepare for certifications (e.g., Cyber Essentials, ISO 27001)
Empower staff with clear guidelines on IT usage
Reduce legal and financial risks from non-compliance
We don’t just maintain policies for ourselves — we help our clients develop and implement IT policies tailored to their industry. Whether you’re in education, manufacturing, retail, or professional services, we provide practical guidance to ensure compliance is achievable without unnecessary complexity.
Conclusion
Strong IT policies are the unseen backbone of resilient, trustworthy businesses. JSL’s Policy Archive reflects our commitment to governance and accountability — and our dedication to helping SMEs achieve the same.
Want to review your own IT policies or strengthen compliance? Contact JSL today.
Please see here our main compliances and policies for your reference. If you feel there is a document missing that you require please send a message through the the contact us page and we will be happy to assist further.
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
JSL’s Environmental Pledge: Building a Sustainable Future in IT
JSL Services
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware waste to the supply chains we rely on. As organisations become increasingly aware of their environmental footprint, the role of IT in supporting sustainable business practices is more important than ever.
At JSL, we believe that making IT simple also means making it responsible. Our Environmental Pledge reflects our commitment not only to protecting the environment but also to helping UK SMEs consider sustainability as part of their IT strategy.
See GOV.UK’s guidance on making your technology sustainable for full lifecycle considerations.
Why Sustainability Matters in IT
IT is often seen as an enabler of business efficiency, but it can also be a significant source of environmental impact:
Energy usage from servers, data centres, and office hardware
E-waste from devices that are discarded instead of reused or recycled
Carbon footprint linked to supply chains and logistics
By embedding sustainability into IT practices, businesses can:
Reduce operating costs
Comply with regulatory standards and customer expectations
Strengthen brand reputation by demonstrating responsibility
According to Defra’s digital sustainability strategy, organisations will need to reduce carbon emissions, improve circular economy practices, and ensure transparency in digital supply chains by 2030.
JSL’s Commitment to Environmental Responsibility
Pollution prevention: Reducing waste and emissions linked to IT services and operations.
Resource efficiency: Helping businesses optimise IT to use less energy and extend device lifespans.
Continuous improvement: Measuring, auditing, and reviewing our progress regularly to ensure accountability.
Client partnership: Offering services that help customers assess and reduce their environmental impact through smarter IT strategies.
Practical Steps We Take
To turn our pledge into results, JSL has embedded sustainability across operations and services:
Recycling and responsible disposal of outdated IT equipment
Promoting energy-efficient devices and cloud solutions for SMEs
Reducing on-site travel through remote support where possible
Conducting internal audits to track and improve environmental performance
You can also engage with or draw on insights from the Government Digital Sustainability Alliance, which promotes best practices around sustainable ICT across government and industry.
Helping SMEs Build Greener IT
Sustainability isn’t just a corporate initiative — it’s an opportunity for SMEs to save money, reduce risk, and future-proof operations. By working with JSL, businesses can:
Align IT investments with sustainability goals
Ensure compliance with environmental standards
Demonstrate responsibility to customers and stakeholders
Conclusion
Environmental responsibility is not an optional extra — it’s part of building resilient, future-ready businesses. Through our Environmental Pledge, JSL is committed to reducing our impact, supporting our customers, and contributing to a more sustainable future for UK SMEs.
Want to explore how IT can support your business sustainability goals? Contact JSL today.
To find out more please see all about Carbon Neutrality and JSL's commitment to it in the documents below:
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
How to Install the Netsweeper iPad Certificate (Step-by-Step Guide)
JSL Services
Introduction
For schools, SMEs, and organisations using Netsweeper web filtering, installing the iPad security certificate is an essential step. Without the certificate, web filtering may not work properly, and users could experience blocked content or security warnings.
To make IT simple, we’ve put together a clear, step-by-step guide to installing the Netsweeper iPad certificate so your devices remain compliant, secure, and ready for use.
Why Do You Need the Netsweeper Certificate?
The Netsweeper iPad certificate ensures that the web filtering system can:
Authenticate websites securely
Apply filtering policies correctly on iOS devices
Prevent errors or unverified certificate warnings
Protect users (especially pupils in schools) from inappropriate or unsafe content
Without installing the certificate, the iPad may not recognise Netsweeper as a trusted source — which can cause browsing issues or reduce filtering effectiveness.
Step-by-Step Installation Guide (iPad Only)
Step 1: Download the Certificate
First, download the Netsweeper certificate file from your school or IT provider’s link.
Step 2: Open Settings
On your iPad, open the Settings app.
Step 3: Locate the Profile
On the left-hand side, tap “Profile Downloaded”.
Step 4: Install the Certificate
Tap Install
Confirm by tapping Install again
Tap Done once complete
Step 5: Enable Trust for the Certificate
Go back to Settings
Tap General → About
Scroll down and select Certificate Trust Settings
Switch the toggle for the Net sweeper Certificate Authority to green (enabled)
Tap Continue
Step 6: Return to Home Screen
Once enabled, return to the home screen. The certificate is now active and your iPad is ready for secure browsing with Net sweeper filtering applied.
Ensure the certificate file was downloaded from your official provider link.
Restart the iPad after installation.
Check that Wi-Fi is connected.
Verify the slider under Certificate Trust Settings is enabled.
If problems persist, contact your IT support provider for assistance.
JSL Support for Schools and SMEs
At JSL, we provide IT support tailored to schools and SMEs, including:
Web filtering and compliance solutions
Device setup and management
Ongoing monitoring and support to keep systems reliable
Installing certificates may seem like a small step, but it’s part of a bigger picture: keeping networks safe, compliant, and easy to manage.
Conclusion
The Netsweeper iPad certificate is essential for enabling secure, filtered browsing on iOS devices. By following the steps above, you’ll ensure your organisation’s devices remain protected and compliant.
Need support managing Netsweeper, iPads, or wider IT services? Contact JSL today.
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
Reduce Your Cyber Risks with a HRM System
JSL Services
Introduction
HR departments handle some of the most sensitive data in any business — employee records, payroll details, contracts, performance reviews, and sometimes even medical information. For many SMEs, this data is stored across spreadsheets, shared drives, or paper files, leaving it vulnerable to mistakes, misuse, or cyberattacks.
A modern HRM (Human Resource Management) system not only streamlines HR processes but also provides an important layer of cybersecurity and compliance protection. Here’s how the right HRM system can reduce risks and strengthen resilience.
Why HR Data Is a Cyber Target
Cybercriminals are increasingly targeting HR systems because they contain:
Personal identifiable information (PII): Names, addresses, NI numbers
Financial details: Salary data, bank account numbers
Sensitive records: Disciplinary, performance, and health information
Without the right safeguards, this information can be exposed through phishing, weak access controls, or accidental human error.
5 Ways a HRM System Reduces Cyber Risks
1. Centralised and Secure Data Storage
Instead of scattering employee data across multiple platforms or files, an HRM system centralises it into a secure, encrypted database — reducing the risk of data leaks.
2. Access Control and Permissions
Modern HRM systems let you restrict access based on roles. For example, line managers only see relevant employee information, while payroll has access to financial data. This minimises insider risks.
3. Audit Trails and Monitoring
Every action — from editing records to downloading files — can be logged. These audit trails help detect unusual behaviour and support compliance with GDPR.
4. Automated Updates and Security Patching
Cloud-based HRM systems are regularly updated by the vendor, ensuring that the latest security protections are always in place — something SMEs often struggle to manage in-house.
Ensure your HRM provider adheres to the UK Software Security Code of Practice so that the software is developed and maintained in line with recognised standards.
HRM systems often come with built-in GDPR compliance tools, such as data retention policies, automated deletion, and secure employee self-service portals.
Reducing cyber risk is just one part of the story. A well-implemented HRM system also helps SMEs:
Save time on admin through automation
Improve employee experience with self-service portals
Reduce errors in payroll and compliance reporting
Enable flexible, remote access without sacrificing security
How JSL Supports SMEs
At JSL, we help SMEs adopt technology that supports growth and reduces risk. Whether it’s implementing a secure HRM system, training staff in cyber awareness, or ensuring compliance with GDPR, our team makes IT simple and resilient.
Conclusion
In today’s environment, HR data is too valuable — and too sensitive — to leave unprotected. A modern HRM system is not only a smarter way to manage people; it’s also a vital tool in reducing cyber risks and building trust.
Want to explore HRM solutions that strengthen security and efficiency? Contact JSL today.
Click below to find out how you can reduce phishing and other cyber attacks. Its as simple as a Human Risk Management!
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
JSL Terms & Conditions of Sale
JSL Services
Introduction
At JSL Services Group Limited, we believe that transparency builds trust. Our Terms & Conditions of Sale set out the rights and responsibilities of both our customers and ourselves when it comes to purchasing goods or services.
These conditions are designed to:
Make sure every transaction is clear and fair
Protect both parties by defining expectations
Provide a framework for returns, payments, and delivery
Below you’ll find our Terms & Conditions of Sale in full. We encourage all customers to review these carefully before placing an order. If you have any questions, our team is here to help explain or clarify.
Conditions of Sale and Returns Policy
In these conditions:
“The Company” shall mean JSL Services Group Limited
“Buyer” shall mean any person, firm, or company accepting a quotation/estimate with the Company
“Goods” shall mean goods to which these conditions of trading relate
Acceptance
(a) Unless otherwise agreed in writing, these Conditions shall apply to any order placed by the Buyer and accepted by the Company. (b) In the event of conflict, the Company’s Conditions will prevail. (c) These Conditions apply to all future contracts with the same Buyer unless stated otherwise. (d) Generally, a signed purchase order is required for any orders above £100.00. For existing contract customers, email acceptance of orders will be accepted in place of a signed purchase order and remain binding under these terms.
Price
Prices are those ruling at the date of despatch. All prices are subject to VAT and may be altered without prior notice.
Delivery
We will make every effort to deliver goods by the estimated dates provided, but timescales are not guaranteed.
Risk in the goods passes to the Buyer upon delivery or collection.
Buyers are responsible for checking goods upon receipt.
Variations
No variation of the order shall be binding unless agreed in writing.
Limit of Liability
Goods agreed by the Company to be defective will be credited or replaced if notified within 7 days. The Company will not be liable for consequential loss, labour charges, or costs, except where required by law (e.g. Consumer Protection Act 1987).
Returns Policy
JSL will liaise with distributors or manufacturers where goods are defective or damaged, subject to the following:
Buyers must raise a returns number via admin@jslgroup.co.uk
Manufacturer warranty conditions apply where relevant
Damage caused by customer misuse will not be covered
Returns outside of 7 days are subject to manufacturer policy or cancellation terms
Orders may only be cancelled with written consent. Buyers will be liable for costs incurred, including restocking and postage fees.
Payment
Standard terms: 30 days net from despatch if account is approved.
The Company may withhold deliveries if sums remain outstanding.
Late payments may incur interest at 3% above Bank of England Base Rate, plus recovery costs.
Title
Goods remain the property of the Company until payment in full has been received.
Set-Off
The Buyer may not withhold or offset payments against disputed claims.
Miscellaneous
The Company will not be liable for delays caused by events beyond its reasonable control. These terms are governed by English law.
Why This Matters
While Terms & Conditions may seem formal, they ensure fairness, clarity, and protection for both parties. By setting out responsibilities around pricing, delivery, liability, and returns, JSL helps ensure every client receives a consistent, professional service.
If you’re a new or existing customer, we recommend keeping a copy of these Terms & Conditions for reference.
For a narrative overview of what good IT services agreements include, see SprintLaw’s guide.
For any queries about our Terms & Conditions or how they apply to your purchase, please get in touch at jslgroup.co.uk.
About JSL Group
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
Introduction
The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware...
JSL Education Support – Reliable IT for Schools and Learning Environments
JSL Services
Introduction
Technology is now at the heart of education. From cloud-based learning platforms to safeguarding tools and classroom devices, schools rely on IT systems to deliver teaching, keep pupils safe, and support day-to-day operations.
But with limited budgets, stretched staff, and growing cyber threats, many schools struggle to keep up. That’s where JSL Education Support comes in — providing schools with simple, reliable, and cost-effective IT solutions tailored to their needs.
IT support for schools should align with the GOV.UK technology and digital standards for schools & colleges to ensure best practice in procurement, security and device management.
Why Schools Need Dedicated IT Support
Educational institutions face unique challenges that differ from typical businesses:
Safeguarding: Protecting pupils online while still allowing access to learning resources
Budget pressures: Maximising value without compromising reliability
Specialist requirements: Learning platforms, exam systems, and classroom devices
Cyber threats: Schools are now among the most targeted sectors for phishing and ransomware attacks
Staff workload: Teachers should focus on teaching, not troubleshooting IT issues
Without dedicated IT support, schools risk downtime, security breaches, and wasted resources.
We monitor systems and prevent issues before they disrupt lessons.
2. Classroom Technology Support
From interactive whiteboards to student devices, we keep classroom tech running smoothly.
3. Safeguarding and Web Filtering
We provide and manage solutions like Netsweeper to ensure safe and compliant internet access for pupils.
4. Cybersecurity for Schools
Our team implements protection against phishing, ransomware, and data breaches — keeping sensitive information and student data safe.
5. Cloud and Remote Learning
We support platforms like Microsoft 365 and Google Workspace, helping schools adapt to flexible, digital learning.
6. Onsite and Remote Support
Whether it’s solving urgent problems in person or providing quick fixes remotely, JSL makes IT simple for staff.
When sourcing devices, schools should follow the GOV.UK device standards for laptops, desktops and tablets to ensure security and reliability.
The Benefits of JSL Education Support
Partnering with JSL means:
Reliable IT systems that don’t disrupt lessons
Peace of mind with safeguarding and compliance
Reduced pressure on teachers and admin staff
Clear, predictable costs to fit within budgets
A trusted partner who understands the education sector
Why Schools Trust JSL
We’ve supported schools across Buckinghamshire and beyond with IT that enables teaching and learning, not distracts from it. Our approach is always:
Local: Quick response and onsite support when needed
Practical: Solutions that work in real classrooms, not just on paper
Supportive: Clear advice and training for staff of all technical abilities
Conclusion
Education should be about inspiring pupils, not worrying about IT problems. With JSL Education Support, schools gain a trusted partner who ensures systems are reliable, secure, and cost-effective — so staff can focus on what matters most: teaching and learning.
Want to simplify IT in your school? Contact JSL today to learn how we can support your education community.
Download the Latest publication of JSL Services Group education support here:
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
Take the stress out of IT with a free, no-obligation audit.
Introduction
The UK’s telecom landscape is changing. By January 2027, analogue switch-off for telecom services — including copper-based PSTN and ISDN...
Introduction
In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data...
