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Introduction In today’s digital-first business environment, policies aren’t just paperwork — they’re the foundation of trust, accountability, and compliance. From data protection to acceptable use of IT systems, policies guide staff behaviour, reduce risk, and keep businesses aligned with legal obligations. At JSL, we believe in making IT simple — and that includes helping SMEs […]

Introduction The way businesses use technology has a direct impact on the world around us — from energy consumption and hardware waste to the supply chains we rely on. As organisations become increasingly aware of their environmental footprint, the role of IT in supporting sustainable business practices is more important than ever. At JSL, we […]

Introduction For schools, SMEs, and organisations using Netsweeper web filtering, installing the iPad security certificate is an essential step. Without the certificate, web filtering may not work properly, and users could experience blocked content or security warnings. To make IT simple, we’ve put together a clear, step-by-step guide to installing the Netsweeper iPad certificate so […]

Introduction HR departments handle some of the most sensitive data in any business — employee records, payroll details, contracts, performance reviews, and sometimes even medical information. For many SMEs, this data is stored across spreadsheets, shared drives, or paper files, leaving it vulnerable to mistakes, misuse, or cyberattacks. A modern HRM (Human Resource Management) system […]

Introduction At JSL Services Group Limited, we believe that transparency builds trust. Our Terms & Conditions of Sale set out the rights and responsibilities of both our customers and ourselves when it comes to purchasing goods or services. These conditions are designed to: Below you’ll find our Terms & Conditions of Sale in full. We […]

Introduction Cyber threats are no longer just an IT problem — they’re a business-wide challenge. From phishing emails to ransomware attacks, cybercriminals are constantly looking for ways to exploit weak links in an organisation. And more often than not, that weak link is people. The UK Government’s Cyber Security Breaches Survey highlights just how widespread […]

Introduction Technology is now at the heart of education. From cloud-based learning platforms to safeguarding tools and classroom devices, schools rely on IT systems to deliver teaching, keep pupils safe, and support day-to-day operations. But with limited budgets, stretched staff, and growing cyber threats, many schools struggle to keep up. That’s where JSL Education Support […]

Introduction This policy is framed in alignment with guidance from the ICO on UK GDPR and data protection standards. This document sets out the obligations of JSL Services Group Ltd (“the Company”) with regard to data protection and the rights of people with whom it works in respect of their personal data under the Data […]

Introduction Data is the lifeblood of every organisation. From financial records to customer data and learning resources in schools, the risk of losing critical files due to accidental deletion, hardware failure, or cyberattacks is too high to ignore. That’s why JSL partners with Redstor to deliver Backup Pro — a powerful, cloud-first solution that makes […]

Introduction Phishing remains one of the biggest cyber threats facing UK businesses today. In fact, government research shows that over 80% of organisations reported a phishing attempt in the last 12 months. These attacks are becoming increasingly sophisticated — often impersonating trusted suppliers, colleagues, or even senior management. A single click on a malicious link […]