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Phishing Email Protection for Your Organisation

Email security

Introduction

Phishing remains one of the biggest cyber threats facing UK businesses today. In fact, government research shows that over 80% of organisations reported a phishing attempt in the last 12 months.

These attacks are becoming increasingly sophisticated — often impersonating trusted suppliers, colleagues, or even senior management. A single click on a malicious link can expose your organisation to financial loss, data breaches, and reputational damage.

So, how can you protect your organisation from phishing emails?

What Is Phishing?

Phishing is a form of cybercrime where attackers send fraudulent emails or messages that appear to come from legitimate sources. Their aim is to:

  • Steal login credentials or financial details
  • Trick staff into transferring money or sensitive data
  • Install malware or ransomware onto company systems

Common Types of Phishing Attacks

1. Spear Phishing

Targeted emails aimed at specific individuals, often using personalised details to appear credible.

2. Business Email Compromise (BEC)

Emails that appear to come from a CEO, finance director, or supplier requesting urgent payments or sensitive information.

3. Clone Phishing

An existing legitimate email is copied, with malicious links swapped in.

4. Smishing and Vishing

Phishing attempts delivered via SMS or phone calls instead of email.

You can also refer to GOV.UK’s guidance on how to avoid phishing or scam emails for real-world warning signs.

Why SMEs Are at Risk

Many SMEs assume they are “too small” to be targeted, but the opposite is true:

  • Attackers see SMEs as easier targets due to limited cybersecurity resources
  • Staff often wear multiple hats and may not spot suspicious activity
  • Lack of formal training leaves organisations more vulnerable

How to Protect Your Organisation from Phishing

1. Employee Awareness Training

Staff are your first line of defence. Regular training helps employees recognise suspicious emails and respond appropriately.

2. Simulated Phishing Campaigns

Running safe phishing simulations is an effective way to test awareness and improve staff resilience.

3. Advanced Email Filtering

Deploying filtering solutions helps stop malicious emails before they even reach the inbox.

4. Multi-Factor Authentication (MFA)

Even if credentials are stolen, MFA makes it harder for attackers to gain access.

5. Clear Reporting Processes

Encourage staff to report suspicious emails quickly, ensuring your IT team can take action.

For practical tips aimed at SMEs, see the FSB’s guide to protecting your business from email phishing scams.

JSL’s Phishing Protection Services

At JSL, we make IT simple and secure. Our dedicated cybersecurity and compliance team helps SMEs by providing:

  • Tailored staff training and awareness programmes
  • Phishing simulations to identify vulnerabilities
  • Email filtering solutions to reduce malicious traffic
  • Ongoing support to strengthen your organisation’s cyber resilience

Conclusion

With our help, your staff become part of the solution, not the problem.

Phishing isn’t going away — in fact, it’s getting smarter. But with the right mix of technology, training, and processes, your organisation can significantly reduce its risk.

For a comprehensive framework of phishing defences, see the NCSC’s guidance on defending your organisation from phishing attacks.

Want to strengthen your organisation’s phishing protection? Contact JSL today to learn how we can help keep your data and people safe.

For education and charity customers, you can add Microsoft defender to your CSP licensing agreement.

JSL Services Group Limited

About JSL Group

Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most. Take the stress out of IT with a free, no-obligation audit.

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