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How to Install the Netsweeper iPad Certificate (Step-by-Step Guide)
JSL Services
Introduction
For schools, SMEs, and organisations using Netsweeper web filtering, installing the iPad security certificate is an essential step. Without the certificate, web filtering may not work properly, and users could experience blocked content or security warnings.
To make IT simple, we’ve put together a clear, step-by-step guide to installing the Netsweeper iPad certificate so your devices remain compliant, secure, and ready for use.
Why Do You Need the Netsweeper Certificate?
The Netsweeper iPad certificate ensures that the web filtering system can:
Authenticate websites securely
Apply filtering policies correctly on iOS devices
Prevent errors or unverified certificate warnings
Protect users (especially pupils in schools) from inappropriate or unsafe content
Without installing the certificate, the iPad may not recognise Netsweeper as a trusted source — which can cause browsing issues or reduce filtering effectiveness.
Step-by-Step Installation Guide (iPad Only)
Step 1: Download the Certificate
First, download the Netsweeper certificate file from your school or IT provider’s link.
Step 2: Open Settings
On your iPad, open the Settings app.
Step 3: Locate the Profile
On the left-hand side, tap “Profile Downloaded”.
Step 4: Install the Certificate
Tap Install
Confirm by tapping Install again
Tap Done once complete
Step 5: Enable Trust for the Certificate
Go back to Settings
Tap General → About
Scroll down and select Certificate Trust Settings
Switch the toggle for the Net sweeper Certificate Authority to green (enabled)
Tap Continue
Step 6: Return to Home Screen
Once enabled, return to the home screen. The certificate is now active and your iPad is ready for secure browsing with Net sweeper filtering applied.
Ensure the certificate file was downloaded from your official provider link.
Restart the iPad after installation.
Check that Wi-Fi is connected.
Verify the slider under Certificate Trust Settings is enabled.
If problems persist, contact your IT support provider for assistance.
JSL Support for Schools and SMEs
At JSL, we provide IT support tailored to schools and SMEs, including:
Web filtering and compliance solutions
Device setup and management
Ongoing monitoring and support to keep systems reliable
Installing certificates may seem like a small step, but it’s part of a bigger picture: keeping networks safe, compliant, and easy to manage.
Conclusion
The Netsweeper iPad certificate is essential for enabling secure, filtered browsing on iOS devices. By following the steps above, you’ll ensure your organisation’s devices remain protected and compliant.
Need support managing Netsweeper, iPads, or wider IT services? Contact JSL today.
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most.
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