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At JSL Services Group Limited, we believe that transparency builds trust. Our Terms & Conditions of Sale set out the rights and responsibilities of both our customers and ourselves when it comes to purchasing goods or services.
These conditions are designed to:
Below you’ll find our Terms & Conditions of Sale in full. We encourage all customers to review these carefully before placing an order. If you have any questions, our team is here to help explain or clarify.
In these conditions:
(a) Unless otherwise agreed in writing, these Conditions shall apply to any order placed by the Buyer and accepted by the Company.
(b) In the event of conflict, the Company’s Conditions will prevail.
(c) These Conditions apply to all future contracts with the same Buyer unless stated otherwise.
(d) Generally, a signed purchase order is required for any orders above £100.00. For existing contract customers, email acceptance of orders will be accepted in place of a signed purchase order and remain binding under these terms.
Prices are those ruling at the date of despatch. All prices are subject to VAT and may be altered without prior notice.
No variation of the order shall be binding unless agreed in writing.
Goods agreed by the Company to be defective will be credited or replaced if notified within 7 days. The Company will not be liable for consequential loss, labour charges, or costs, except where required by law (e.g. Consumer Protection Act 1987).
JSL will liaise with distributors or manufacturers where goods are defective or damaged, subject to the following:
Orders may only be cancelled with written consent. Buyers will be liable for costs incurred, including restocking and postage fees.
Goods remain the property of the Company until payment in full has been received.
The Buyer may not withhold or offset payments against disputed claims.
The Company will not be liable for delays caused by events beyond its reasonable control. These terms are governed by English law.
While Terms & Conditions may seem formal, they ensure fairness, clarity, and protection for both parties. By setting out responsibilities around pricing, delivery, liability, and returns, JSL helps ensure every client receives a consistent, professional service.
If you’re a new or existing customer, we recommend keeping a copy of these Terms & Conditions for reference.
For any queries about our Terms & Conditions or how they apply to your purchase, please get in touch at jslgroup.co.uk.
Since 2003, JSL has been supporting Buckinghamshire businesses, schools, and charities with reliable IT support, managed services, and cybersecurity solutions. As a Microsoft Partner, our mission is to simplify IT so you can focus on what matters most. Take the stress out of IT with a free, no-obligation audit.
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