JSL Services Group Limited is committed to ensuring that your privacy is protected, both online and offline.
Should we ask you to provide certain information, by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
JSL Services Group Limited may change this policy from time to time by updating this page. Please review it periodically to ensure that you are happy with any changes.
This policy was effective from April 2018.
JSL SERVICES GROUP LIMITED – PRIVACY STATEMENT 2018
This document sets out the obligations of JSL Services Group Ltd (“the Company”) with regard to privacy protection and the rights of people with whom it works in respect of their personal data under the Data Protection Act 1998 (“the Act”) and in compliance with the General Data Protection Regulation (25th May, 2018)
This Privacy Statement describes the data we hold, where it is held and how it is protected. The procedures set out herein must be followed by the Company, its employees, contractors, agents, consultants, partners or other parties working on behalf of the Company. Written contractual consent of compliance will be sought by all parties before mentioned.
The Company views the correct and lawful handling of personal data as key to its success and dealings with third parties. The Company shall ensure that it handles all personal data correctly and lawfully.
Personal and Sensitive Data
All data within the our control shall be identified as personal, sensitive or both to ensure that it is handled in compliance with legal requirements and access to it does not breach the rights of the individuals to whom it relates.
The principles of the GDPR shall be applied to all data processed:
Rights of Data Subjects
Under the GDPR, data subjects have the following rights which JSL Services Group Limited adhere to:
Data we hold
Personal data is defined by as data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, the data controller, and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual.
GDPR also defines “special category data” as personal data relating to the racial or ethnic origin of the data subject; their political opinions; their religious (or similar) beliefs; trade union membership; their physical or mental health condition; their sexual life; the commission or alleged commission by them of any offence; or any proceedings for any offence committed or alleged to have been committed by them, the disposal of such proceedings or the sentence of any court in such proceedings.
The Company only holds personal data which is directly relevant to its dealings with a given data subject by contractual obligations to provide support services. That data will be held and processed in accordance with the data protection principles and with this Policy. The following data may be collected, held and processed by the Company from time to time:
Please note we do NOT hold personal passwords in any of our systems for individual users.
JSL may use the following sub-processors with regards to processing client data in order to provide our support services. We will ensure we have suitable GDPR compliant contracts in place with these sub-processors by the 25th May 2018 to continue using their services. The following sub-processors are listed below and ask that if you have any objections to the use of these sub-processors to contact us at email@example.com – please include a reasonable explanation to the objection;
Processing Personal Data
Any and all personal data collected by the Company is collected in order to ensure that the Company can facilitate efficient transactions with third parties including, but not limited to, its customers, partners, associates and affiliates and efficiently manage its employees, contractors, agents and consultants. Personal data shall also be used by the Company in meeting any and all relevant obligations imposed by law.
Personal data may be disclosed within the Company. Personal data may be passed from one department to another in accordance with the data protection principles and this Policy. Under no circumstances will personal data be passed to any department or any individual within the Company that does not reasonably require access to that personal data with respect to the purpose(s) for which it was collected and is being processed.
The Company shall ensure that:
Data Protection Procedures
See our Data Protection Policy for more detailed information.
The Company shall ensure that all of its employees, contractors, agents, consultants, partners or other parties working on behalf of the Company comply with the following when processing and / or transmitting personal data:
The Company shall ensure that the following measures are taken with respect to the collection, holding and processing of personal data:
Access by Data Subjects
A data subject may make a subject access request (“SAR”) at any time to see the information which the Company holds about them. They should be made in writing to:
The Director (s)
JSL Services Group Limited
The Old Post Office
Bucks. HP14 3XA
Upon receipt of a SAR the Company shall have a maximum period of 30 days within which to respond. The following information will be provided to the data subject:
Notification to the Information Commissioner’s Office
As a data controller, the Company is required to notify the Information Commissioner’s Office that it is processing personal data. The Company is registered in the register of data controllers.
Data controllers must renew their notification with the Information Commissioner’s Office on an annual basis. Failure to notify constitutes a criminal offence.
Any changes to the register must be notified to the Information Commissioner’s Office within 28 days of taking place.
The Designated Officer shall be responsible for notifying and updating the Information Commissioner’s Office.
Implementation of Policy
This Policy shall be deemed effective as of 01/04/2018. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.
This Policy has been approved & authorised by:
|Name:||Mr Jai Lablans|
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of a particular website.
This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity for JSLComputers.
We will never (and will not purposefully allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.
We are keeping a close eye on what is known as “the EU cookie law”. We would rather not plaster our site in alerts and pop ups but we have provided the means to disable Google cookies on this site. Please follow the link on the right-hand-side to our cookie control.
Our website may contain links to other websites of interest or to those of our product manufacturers. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on the contact page.
This Policy has been approved & authorised by:
|Name:||Mr Jai Lablans|
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“We were moving to a new office which needed WiFi installing throughout. With fairly tight deadlines JSL were able to supply us with all the testing kit we needed to make sure we bought what was right for us. The entire team were friendly and helpful throughout the process and continue to offer great after sales support. I would happily use them again and recommend them to anyone.”
It is great to work with a company who gives 110% to its customers. I have worked in NHS, private and education over the years and I will have to say that JSL are the first IT support company who I have actually enjoyed working with!
School Business Manager, Heritage House School
We felt that JSL cared that much more than other providers and made us feel like a valued client. JSL provided a solution that was fit for purpose
without going overboard in terms of specification which was important for a start-up.
JSL has supported our school for a number of years. They have advised us on appropriate equipment to buy and have arranged purchase, delivery, installation and speedy resolution of any problems. All of their personnel are extremely friendly and have shown great patience when helping school staff, especially those who are less confident when using new technology. We have always been delighted with their service!
JSL are quick to respond to problems. They will listen to our vision and work with us to give us the systems to achieve our goals! Forward thinking, forever looking at improvements but always in mind of best value!